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Account under suspension

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AnikoNa View Drop Down
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Joined: 23 Aug 2023
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AnikoNa Quote  Post ReplyReply Direct Link To This Post Topic: Account under suspension
    Posted: 23 Aug 2023 at 2:34am
My status says Under suspension since days. The account health it says proxy deceted. But I never used any, I don't know why is this happened.  I am the only one who use this computer, and my account. Please help!
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Tia View Drop Down
Big Boss
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Joined: 19 Aug 2013
Location: EU & SL
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Tia Quote  Post ReplyReply Direct Link To This Post Posted: 23 Aug 2023 at 5:58pm
Originally posted by AnikoNa AnikoNa wrote:

My status says Under suspension since days. The account health it says proxy deceted. But I never used any, I don't know why is this happened.  I am the only one who use this computer, and my account. Please help!

Fixed. Thumbs Up
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Hendrik View Drop Down
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Joined: 03 Sep 2023
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hendrik Quote  Post ReplyReply Direct Link To This Post Posted: 06 Sep 2023 at 10:27am
Same with me Cry
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Tia View Drop Down
Big Boss
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Joined: 19 Aug 2013
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Tia Quote  Post ReplyReply Direct Link To This Post Posted: 06 Sep 2023 at 4:45pm
Originally posted by Hendrik Hendrik wrote:

Same with me Cry

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AnikoNa View Drop Down
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Joined: 23 Aug 2023
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AnikoNa Quote  Post ReplyReply Direct Link To This Post Posted: 06 Sep 2023 at 10:09pm
It happpened again with my account, but I don't know why. I played normally, like always. I don't know what is that proxy what my account says. Please help again. Thank you!
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Tia View Drop Down
Big Boss
Big Boss

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Joined: 19 Aug 2013
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Tia Quote  Post ReplyReply Direct Link To This Post Posted: 08 Sep 2023 at 1:08am
Originally posted by AnikoNa AnikoNa wrote:

It happpened again with my account, but I don't know why. I played normally, like always. I don't know what is that proxy what my account says. Please help again. Thank you!

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Delos View Drop Down
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Joined: 17 Jun 2020
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Delos Quote  Post ReplyReply Direct Link To This Post Posted: 13 Sep 2023 at 2:54am
Dear Tia,

For years I played the game and really like your site as addition. I got under suspension when I was in China and Philippines as I had to use VPN and sometimes logged in without being aware. Now I am back for more than a month and would sometimes like to use entropiapartners and not using VPN anymore. 

Could you remove ‘Under Suspension?
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CruentusDLupus View Drop Down
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Joined: 02 Oct 2023
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Post Options Post Options   Thanks (0) Thanks(0)   Quote CruentusDLupus Quote  Post ReplyReply Direct Link To This Post Posted: 02 Oct 2023 at 9:42pm
hello there, im reaching out after getting back into using entropia partners, only now noticing that my account is suspended and that it was due to a proxy being detected. im pretty sure it was the vpn that i was unaware of that was turned on. 

i apologize for breaking the terms of service even on accident, however i would like to request assistence regarding the account suspension

my username is Cruentus Devil Lupus 
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666Vampiro View Drop Down
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Joined: 28 Oct 2022
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Post Options Post Options   Thanks (0) Thanks(0)   Quote 666Vampiro Quote  Post ReplyReply Direct Link To This Post Posted: 15 Oct 2023 at 6:09pm
Hi I have a problem, I have been abroad and then away for several months and now my account has been blocked. Can you please check it? I have not used any VPN. You can chech my profile earnings.
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666Vampiro View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote 666Vampiro Quote  Post ReplyReply Direct Link To This Post Posted: 16 Oct 2023 at 8:30am
Thanks, it's been fixed <3
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Pilord View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Pilord Quote  Post ReplyReply Direct Link To This Post Posted: 17 Oct 2023 at 7:29am
My account name is Phayeesern DemonizePie Vang me been using you site for years and received ped in-game from the gm's on this site.  Me have no proxy or VPN because the service requires money me never pay for any sort of VPN.  Please remove my account "under suspension" and restore my normal usage of the sites main music radio station and allow me to withdraw like how me use too.  Ask the gm's who use to see me in-game for my withdraws me have never broken you website's rules.  Me been a regular joe om this site.
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Tia View Drop Down
Big Boss
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Joined: 19 Aug 2013
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Tia Quote  Post ReplyReply Direct Link To This Post Posted: 17 Oct 2023 at 4:33pm
Originally posted by Pilord Pilord wrote:

My account name is Phayeesern DemonizePie Vang me been using you site for years and received ped in-game from the gm's on this site.  Me have no proxy or VPN because the service requires money me never pay for any sort of VPN.  Please remove my account "under suspension" and restore my normal usage of the sites main music radio station and allow me to withdraw like how me use too.  Ask the gm's who use to see me in-game for my withdraws me have never broken you website's rules.  Me been a regular joe om this site.

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JD8238 View Drop Down
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Joined: 22 Jul 2021
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Post Options Post Options   Thanks (0) Thanks(0)   Quote JD8238 Quote  Post ReplyReply Direct Link To This Post Posted: 25 Oct 2023 at 11:27am
Hi! Why is my acc under suspension if i do not use vpn? I use cable *.
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Tia View Drop Down
Big Boss
Big Boss

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Joined: 19 Aug 2013
Location: EU & SL
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Tia Quote  Post ReplyReply Direct Link To This Post Posted: 25 Oct 2023 at 2:36pm
Originally posted by JD8238 JD8238 wrote:

Hi! Why is my acc under suspension if i do not use vpn? I use cable *.
Your ISP seems to carry a bad reputation. Fixed for now. If it happens again, drop a message here or on discord.
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Ern23 View Drop Down
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Joined: 10 Nov 2023
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ern23 Quote  Post ReplyReply Direct Link To This Post Posted: 10 Nov 2023 at 6:48am
I also have this problem. Not using a VPN, never have, only connecting from one device and location thusfar, but flagged. :(

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