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Payment On Hold

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Category: EntropiaPartners
Forum Name: Ask a Question
Forum Description: Got a question about our services? Let others help you.
URL: http://forum.entropiapartners.com/forum_posts.asp?TID=3099
Printed Date: 26 May 2019 at 8:36pm


Topic: Payment On Hold
Posted By: firedraken
Subject: Payment On Hold
Date Posted: 18 Feb 2019 at 5:33am
I have an 815L payment on hold.  This isn't making sense to me since all I've done are two surveys for 90 each and have been watching smore.tv.  I cashed out the surveys prior to the posting of the new rules.  Why is there an 815L payment on hold in my account?  This is stopping me from cashing out from the videos and radio.



Replies:
Posted By: Sophie77
Date Posted: 18 Feb 2019 at 7:47am
https://gyazo.com/8e7211e7e623a0bd59fbb81762c21ad0" rel="nofollow - https://gyazo.com/8e7211e7e623a0bd59fbb81762c21ad0



I am just totally lost. I spend so much of my time here and when I look it seems like I didn't get my earnings sometimes. I am learning this part of it. but my payment page I need just a little help on. 

Thanks
Sophie


Posted By: Slapper
Date Posted: 18 Feb 2019 at 11:19am
Tia has been paying out the rewards for years before they get credited with the rewards. 
As Tia has to wait for the companies to pay him/her, I actually think its a good idea for both parties. We can see the credit building up still. 


Posted By: Talos
Date Posted: 18 Feb 2019 at 3:02pm
My guess is it's probably retroactive with the new policy in place.


Posted By: DnDweMoshin
Date Posted: 18 Feb 2019 at 6:26pm
what does any of this mean?

it has 3 lines

available to withdraw   -xxx
earnings on hold          xxx
total balance      xxx

would be nice if someone explained what these mean

is any of the current balance available to withdraw?

i/we have spent alot of time doing these surveys and offers and now cant get the ped to actually play the game?


Posted By: firedraken
Date Posted: 18 Feb 2019 at 6:47pm
Even if it is retroactive for the last month it would not add up to 815L on hold doesn't explain anything.  most of what i do is listen to the radio and watch videos.  Which the radio and videos are not effected by the new policy.  And, I agree what the hell does any of it mean what are we able to withdraw and when?  If i try to withdraw right now it says i have a negative balance available to withdraw.  The way this is set up is completely messed up with no explanation of how things work now.  


Posted By: UnderDog
Date Posted: 18 Feb 2019 at 7:15pm
http://forum.entropiapartners.com/forum_posts.asp?TID=3098&PID=24276&title=new-payment-policy#24276" rel="nofollow - http://forum.entropiapartners.com/forum_posts.asp?TID=3098&PID=24276&title=new-payment-policy#24276

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Posted By: firedraken
Date Posted: 18 Feb 2019 at 7:39pm
Underdog, let me start by saying if this sounds rude i apologize.  Do you read the posts or just the titles?  The new policy has been referenced several times just copy and pasting the link helps no one.


Posted By: Tia
Date Posted: 18 Feb 2019 at 7:47pm
Some of you are seeing a negative balance which can be withdrawn. This is because you have made a withdraw recently where your CPA earnings were also paid. Now because the new rule is in effect, the withdrawable balance goes negative. Just wait till 15th (or 17th) of next month and it will be all good.

Please try to understand how the payments work. You complete a task here (a micro-task or an offer from CPA). The 3rd party where you did the task notifies us that you completed a task worth X dollars. We credit your account immediately (and any referral commission to someone). Now you can withdraw this money immediately. Now understand the next part. So far we have just received a "notification" from the 3rd party that someone has completed a task worth X dollars; they have not paid us that X dollar. When do we get paid? After 2 months!! All good if we get that money. But at times we do not. Number of frauds are on the rise where people use proxies or other fraudulent methods to complete these offers. We receive charge-backs which are applied to users' accounts but in most cases the users are already gone with the cash. We have 12 users who owe us more than $300, and 173 users in total with negative balance because of such frauds. More than $6000 are lost / stolen to frauds so far.

Micro-tasks pay us after 2 months. But they always pay, so the new rule does not apply to those. We have placed it where it was absolutely necessary.

Questions?


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Posted By: Tia
Date Posted: 18 Feb 2019 at 7:53pm
Originally posted by firedraken firedraken wrote:

Even if it is retroactive for the last month it would not add up to 815L on hold doesn't explain anything.  most of what i do is listen to the radio and watch videos.  Which the radio and videos are not effected by the new policy.  And, I agree what the hell does any of it mean what are we able to withdraw and when?  If i try to withdraw right now it says i have a negative balance available to withdraw.  The way this is set up is completely messed up with no explanation of how things work now.  
You made 2 withdraw in past 2 days. You are right. Most of your transactions are radio/video, but you recorded 2 big CPA in past 2 days and I also see regular smores (CPA again). Hope that explains.

It will start looking normal from next month (around 15th).


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Posted By: Tia
Date Posted: 18 Feb 2019 at 8:01pm
Originally posted by DnDweMoshin DnDweMoshin wrote:

what does any of this mean?

it has 3 lines

available to withdraw   -xxx
earnings on hold          xxx
total balance      xxx

would be nice if someone explained what these mean

is any of the current balance available to withdraw?

i/we have spent alot of time doing these surveys and offers and now cant get the ped to actually play the game?
Total balance is what it used to be. Means all your earnings which you have not withdrawn.

Earnings on hold are CPA earnings which are not available to withdraw for a month.

Available to withdraw is Total Balance - Earnings on Hold.

"Earnings on hold" will move to "Available to withdraw" in a month around 15th.


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Posted By: firedraken
Date Posted: 18 Feb 2019 at 9:17pm
okay so it is retroactive.  Thank you for the explanation Tia, so as i understand the new policy the payments will now be a month behind because of the cpa offers.  are there videos that are not cpa?


Posted By: Tia
Date Posted: 19 Feb 2019 at 5:25pm
Originally posted by firedraken firedraken wrote:

okay so it is retroactive.  Thank you for the explanation Tia, so as i understand the new policy the payments will now be a month behind because of the cpa offers.  are there videos that are not cpa?
Follow the Video link just below CPA offers link. Those are in-house videos.


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Posted By: AthenaDruid
Date Posted: 19 Feb 2019 at 6:32pm
Okay, so, I just tried to do a withdraw of L$981.50. That amount never went into my SL account. Does that mean I have to wait a month to get paid?


Posted By: Tia
Date Posted: 19 Feb 2019 at 7:00pm
Originally posted by AthenaDruid AthenaDruid wrote:

Okay, so, I just tried to do a withdraw of L$981.50. That amount never went into my SL account. Does that mean I have to wait a month to get paid?
The payment page clearly tells you how much you can withdraw.




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Posted By: AthenaDruid
Date Posted: 19 Feb 2019 at 8:41pm
Yeah, I know that. I clicked on Proceed to Withdraw, got a confirmation pop-up that said Withdraw Accepted (or something similar to that), but NO funds have gone in yet to my SL account.


Posted By: April
Date Posted: 19 Feb 2019 at 9:37pm
I hope that this is rite.WinkWink

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https://postimg.cc/v1zr7MGF" rel="nofollow">

https://postimg.cc/w7Z9wswg" rel="nofollow">

https://postimg.cc/0z7rmfPL" rel="nofollow">


Posted By: Mayvisser
Date Posted: 19 Feb 2019 at 11:24pm

Hi, I'm new here and I've been doing some surveys and videos offer. the question is this, today try to withdraw but I see the balance in negative,
total balance: 112.50
earnings on hold: 692.00
available to withdraw: -579.50


Proceed to withdraw: -579.50

Could someone explain to me if I've done something wrong?



Posted By: MarrisaRylee
Date Posted: 19 Feb 2019 at 11:41pm
https://postimages.org/" rel="nofollow">


Posted By: AthenaDruid
Date Posted: 20 Feb 2019 at 12:22am
Originally posted by Mayvisser Mayvisser wrote:


I also asked this question. I withdrew lindens and I have not gotten such-said lindens yet.
Hi, I'm new here and I've been doing some surveys and videos offer. the question is this, today try to withdraw but I see the balance in negative,
total balance: 112.50
earnings on hold: 692.00
available to withdraw: -579.50


Proceed to withdraw: -579.50

Could someone explain to me if I've done something wrong?



Posted By: Tia
Date Posted: 20 Feb 2019 at 1:19am
Some users are seeing negative "WIHDRAWABLE" balance because of new payment rule. This will be back to normal with new cycle; that is around 15th of March. A couple pics posted here show that you were able to withdraw negative balances. Well, that is a cosmetic bug.

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Posted By: Beryn
Date Posted: 04 Mar 2019 at 2:33pm
StarAppreciate taking time from your busy schedule to explain in more detail.StarClap




Posted By: Tia
Date Posted: 04 Mar 2019 at 3:38pm
Originally posted by Beryn Beryn wrote:

StarAppreciate taking time from your busy schedule to explain in more detail.StarClap
I have explained a couple times in this thread. Ran out of words and ideas to explain differently.


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Posted By: DnDweMoshin
Date Posted: 15 Mar 2019 at 10:50am
it says 'around the 15th'
is there an exact date when we can get our funds?


Posted By: Tia
Date Posted: 15 Mar 2019 at 8:07pm
Originally posted by DnDweMoshin DnDweMoshin wrote:

it says 'around the 15th'
is there an exact date when we can get our funds?
16th March for this month. There is no exact. It may go from 15th to 18th, depending on the month.


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Posted By: DnDweMoshin
Date Posted: 16 Mar 2019 at 9:24pm
still on hold

gieb funds please


Posted By: April
Date Posted: 17 Mar 2019 at 1:54pm
Hello would like to know have I post the rite information to show what I was earning.


Posted By: MasterShadow
Date Posted: 18 Mar 2019 at 3:09am
One thing that I'm still unclear on, sorry, is whether this is a rolling 30 days or an every month on x day.

Initially my assumption was that this was a rolling 30 days. What I do today will be credited exactly 30 days from today. If I do something tomorrow it would be credited 30 days from then and so on and so forth with the 15th of this month being when that would start rolling over since it was introduced the 15th of last month.

However what I see is that my account has jumped in available funds by a significant amount. By about 30 PED from when I last checked, yesterday or so. 

Are we getting lump sums for the previous month somewhere between the 15th and 18th of every month? IE: Jan 15th through Feb 15th will be payed out on March 15th. 

Or is it a rolling system where I'll have access to CPA funds today that I earned 30 days ago? IE: Funds earned on Feb 15th are available on March 15th, Funds earned on Feb 16th are available on March 16th, Funds earned on Feb 17th are available on March 17th... etc. (dates simplified for example, assumes exactly 30 day months)


Posted By: Tia
Date Posted: 18 Mar 2019 at 5:51am
Originally posted by MasterShadow MasterShadow wrote:

One thing that I'm still unclear on, sorry, is whether this is a rolling 30 days or an every month on x day.
Not a rolling but lump sum. Example is:

Earnings of March will be cleared on around April 15th.
Earnings of April will be cleared on around May 15th.
... and so on.

We receive most of the charge-backs of "last" month in the second week of "this" month. Well, make it out how the rules were set based on this info. Smile


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Posted By: MasterShadow
Date Posted: 18 Mar 2019 at 6:25am
Thanks for clearing that up. Beer


Posted By: Abhinav
Date Posted: 23 Mar 2019 at 4:23pm
Hello Team,

My Earning on Hold more than 30+ days, Please release my Hold Earnings as soon possible.

Regards,
Abhinav


Posted By: kris516
Date Posted: 24 Mar 2019 at 8:54pm
I did not see any lift on my holds either. If most of the fraudulent accounts are new why can't veteran accounts be exempt? Also those of us with DEP's? If a charge back occurs you could confiscate the amount from the DEP's.


Posted By: Sophie77
Date Posted: 26 Mar 2019 at 7:38am
I have gotten some L but this was suppose to be a 30 day waiting and its past that. I spend a lot of time doing this as do others. What is going on and we shouldn't be left in the dark sense Feb of 2019


Posted By: Sophie77
Date Posted: 26 Mar 2019 at 7:39am
Or atleast tell us what the deal is considering its our time we spend here and earned the L


Posted By: GeneralJ927
Date Posted: 26 Mar 2019 at 10:04am
From experience with this side of things, i believe Tia has implemented a release cycle for a set day of the month, such as the 18th for example.

But to clarify on this, doesn't mean that an earning will be released in 30 days time, but from the last payment cycle, your CPA earnings before the new payment policy was released on the next payment cycle which was the 18th March, so from this any earnings after the new payment policy was implemented, those earnings will be released on the 18th April, hence it can take up to roughly 60 days.

Just keep in mind of the payment cycles and you'll know when you will be paid if i'm correct on this:

-Any earnings before a cycle will be released on the next, so earnings before 18th March will be paid on 18th April

-Any earnings after a cycle will be paid on the cycle after the next, so earnings after 18th March will be paid on 18th June



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